Terms and Conditions for Automotive Toll Solutions

Welcome to our online platform for Automotive Toll Solutions. By accessing or using our services, including but not limited to purchasing electronic toll tags, recharging balances, or utilizing customer support, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you and our Automotive Toll Solutions entity, located at Blvd. Manuel Ávila Camacho 100, 11000 Ciudad de México, Mexico. By using our site and services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree with any part of these Terms, you must not use our services.

2. Services Provided

Our services include:

• Provision of electronic toll tags for personal and fleet vehicles.

• Online and mobile options for recharging toll tag balances.

• Customer support for inquiries, technical assistance, and reporting lost or damaged tags.

• Information regarding expressway discounts and exclusive lanes for tag users in Mexico.

3. Use of Toll Tags

Proper installation of the electronic toll tag is crucial for optimal performance. We recommend installing the tag on the windshield's upper-center for the best signal. Our service is designed to facilitate smoother travel across Mexico's expressways. Users are responsible for maintaining a sufficient balance on their toll tags to cover their tolls.

It is important to note that some Mexican expressways may offer discounted tolls (up to 50% less) for vehicles utilizing our electronic tags. Additionally, tag users may benefit from exclusive lanes at busy toll points, reducing travel time.

4. Balance Recharges

We offer convenient mobile and online options for recharging your toll tag balance. Payments for recharges are processed securely. It is your responsibility to ensure the accuracy of the recharge amount and the associated tag number. Once a recharge is processed, it may not be refundable except as required by applicable law.

5. Lost or Damaged Tags

In the event of a lost or damaged toll tag, please contact our customer support immediately. We will assist you in deactivating the lost tag and, if applicable, transferring any remaining balance to a new tag according to our policies.

6. No Signup Required

Our service is designed for ease of use. While some features may benefit from registration, purchasing and using our toll tags does not inherently require a formal signup process on our online platform.

7. Limitation of Liability

While we strive to provide reliable services, our Automotive Toll Solutions entity shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

8. Indemnification

You agree to defend, indemnify, and hold harmless our Automotive Toll Solutions entity and its employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of your use of and access to the service, or a breach of these Terms.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of Mexico, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.

11. Contact Us

If you have any questions about these Terms, please contact us:

• Address: Blvd. Manuel Ávila Camacho 100, 11000 Ciudad de México, Mexico

• Phone: +52 55 1234 5678